At FanPlan, powered by DataFy Systems, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our web and mobile application.
1. Information We Collect
When you use FanPlan, we collect the following types of information:
a. Information You Provide Directly
- Account Information: Name, email address, phone number, and business details for restaurant registration.
- Transaction Data: Data related to coupon purchases, sales transactions, and service bookings.
- Payment Information: Payment method details for processing transactions securely.
b. Information We Collect Automatically
- Device Information: Type of device, operating system, and app version.
- Usage Data: Features accessed, time spent on the app, and user interactions.
- Location Data: If enabled, approximate geolocation to provide relevant services.
2. How We Use Your Information
- To enable restaurant registration, coupon purchases, and service sales.
- To provide a seamless user experience and enhance app functionality.
- To send important updates, promotional offers, and customer support communications.
- To ensure security, fraud prevention, and compliance with legal obligations.
3. Sharing of Information
We do not sell your personal data. However, we may share your information in the following cases:
- With third-party payment processors for secure transactions.
- For legal compliance and fraud prevention.
- With trusted partners for analytics and service improvements.
4. Data Retention
We retain data as long as necessary for business operations or legal compliance. You may request data deletion at any time.
5. Security Measures
- Encryption to protect sensitive data.
- Access controls to restrict unauthorized data access.
- Regular security audits to maintain data protection.
6. Your Privacy Choices
- Update account details via app settings.
- Disable location tracking if preferred.
- Unsubscribe from promotional emails.
- Request account deletion by contacting us.
7. Cookies and Tracking Technologies
We use cookies for analytics and to enhance user experience. You can adjust cookie preferences in your browser settings.
8. Children’s Privacy
Our platform is not intended for users under 16. We do not knowingly collect data from minors.
9. International Data Transfers
Your data may be stored or processed in different regions while ensuring compliance with data protection laws.
10. Compliance with Google Policies
- We request necessary user permissions transparently.
- Data collection and processing comply with Google Play and GDPR policies.
- Users can manage or revoke consent at any time.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be communicated through email or app notifications.
12. Contact Us
If you have questions, concerns, or requests, please contact us at:
FanPlan9881 Broken Land Parkway, Suite 310
Columbia, MD 21046
Phone: (787) 787-7878
Email: fangocompany@yopmail.com